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•         Un retour contre échange
•         Un retour contre remboursement
•         Un retour contre défectuosité

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Si vous estimez que la qualité des extensions de cheveux reçue n’est pas satisfaisante vous pouvez les renvoyer pour examens de qualité. Veuillez les placer dans leur sachet d'origine pour que nous puissions retracer la fabrication grâce au numéro de lot (étiquette qui se trouve sur le paquet). Vos extensions de cheveux seront renvoyées à l'usine, le contrôle qualité peut durer jusqu’à 30 jours. Nous vous informerons lorsque que nous recevrons une réponse. Si un défaut d’origine est avéré nous échangeons les extensions défectueuses avec d’autres. Si aucun défaut n’est avéré vous recevrez le rapport de l’usine ainsi que vous extensions en retour.

Pour prétendre à une défectuosité vos extensions de cheveux doivent réunir les caractéristiques suivantes : la date d’achat doit dater d’il y a 4 mois maximum. Les cheveux ne doivent pas avoir été traités chimiquement (coloration, permanentes, lissages,…). Vos extensions de cheveux doivent avoir été entretenues correctement. Voir les conseils d’entretien ici.","section_style":"","align":"","align_tablet":"","align_mobile":"","text_color":"","typography_typography":"","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"text-editor","editSettings":{}}],"editSettings":{}}],"editSettings":{}}]